The hotel strives to make the stay as comfortable as possible for guests with disabilities and accommodates their needs. They have an accessibility plan in place that outlines policies and actions to improve opportunities for people with disabilities. The hotel also has a Customer Service Plan in place to assist guests with disabilities. Guests can contact the hotel if they have any special accessibility requests.
The hotel is pet-friendly and welcomes well-mannered pets. They provide special amenities for pets, including comfy pet beds, bowls, waterproof mats, and treats at check-in. Upon arrival, pets are greeted with an arrival letter outlining local recommendations for a pawsome stay.
The hotel offers on-site dining options where guests can enjoy delicious cuisine just steps from their guestroom. They also have an on-site restaurant and bar where guests can explore unique, local cuisine. Additionally, guests can savor a thoughtfully prepared meal or drink at The Signature, the hotel's on-site eatery.
The hotel has an adaptable meeting area spanning over 7,700 square feet, lit by natural light, to host corporate events. They also have a 24-hour Business Center to help guests stay productive and connected during their stay. Travel agents can visit the partner portal to book with their agent ID for corporate events.
The hotel offers various packages to elevate guests' visit in Toronto. These packages may include complimentary valet parking, breakfast for two in the on-site restaurant, welcome amenity, late check-out, European Manicure or Coveted Blowout at tmpt(d) in the hotel lobby, food & beverage credit, and more. Guests can choose the package that best suits their preferences to enhance their stay at the hotel.