The salesperson was described as knowledgeable, professional, and helpful. They listened to the customer's needs and provided several options within their price range. The customer found exactly what they wanted and are looking forward to getting it installed.
The in-home quote experience was described as great and very quick. There was no pressure from the salesperson, and they were able to get the customer a great price on flooring for their downstairs. The customer also mentioned that the salesperson was able to provide great savings to fit their budget.
The installation process was efficient and the installers did a wonderful job. The customer mentioned that the installers were excellent, communicated well, and made sure that they were happy with the results. The customer was overall very satisfied with the floors that were picked out and installed.
Yes, the customer mentioned that they would recommend the business to family and friends who need new flooring. They also mentioned that they have used the business multiple times before and find that they provide good quality at reasonable prices.
The customer service experience was positive, with the salesperson being described as kind, professional, and a delight to work with. The customer also mentioned that the salesperson was very helpful in explaining and showing the different products available. Overall, the customer had a great experience with the business.
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