The overall experience at the hotel was positive. The location was convenient, the reception staff was friendly and responsive to needs, and I felt very safe during my stay.
When I mentioned a cold first night due to a malfunctioning heat/ac unit, the staff promptly replaced the whole unit while I was out at my conference. I was impressed by their quick and efficient response.
There were plenty of food choices nearby the hotel. This made it convenient for guests to find a variety of dining options during their stay.
The hotel was located near Mt Mary College and close to interstate and main thoroughfares. This made it easy for guests to access different areas of the city.
The rooms were clean, although they were described as dated. Despite this, the staff maintained a professional environment and ensured that the rooms were kept tidy for guests.