Professionalism, affordability, and reliability are the key attributes that make this local, family-owned business stand out. They take pride in providing the highest level of service throughout Boston and the New England area. Their booking process is easy to use, they offer fixed price rates with no hidden fees, and they are available 24 hours a day, 365 days a year.
The business is dedicated to keeping passengers safe and secure while traveling. Their chauffeurs must pass rigorous background checks, participate in continual safety training, and be subject to regular on-site audits. All of these measures adhere to the highest industry standards, making passenger well-being their top priority.
Customers have praised the service for its exceptional cleanliness, punctuality, and professionalism. Drivers have been commended for their patience, helpfulness, and gracious assistance with bags. The provision of water and masks has also been appreciated. Customers have found the service to be significantly cheaper than the competition and have expressed their satisfaction with the overall experience.
The drivers employed by this business are professional, polite, and helpful. They maintain constant communication, especially during airport pickups. They are flexible around customer schedules and patient in cases of delays. Customers have given the drivers their highest recommendation, praising their driving skills and courteous demeanor.
Customers have had very positive experiences with specific drivers like Diego and Rafael. Diego has been described as courteous, friendly, and an excellent driver. He has been commended for his smooth driving and helpfulness. Rafael has also been praised for his professionalism, making the drive a pleasure for customers. Both drivers have been highly recommended by customers.